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Further Education

Standard professional school interviews

Standard professional school interviews

Standard interview format is when candidates are asked a series of questions in front of one or more admission panelists. The main portion of the interview consists of the interviewer asking you questions to try to determine your fit. Generally, you have an opportunity to ask any questions that you may have at the end of the interview.

Practice your interview skills by signing up for the Professional School Interviews (Standard) workshop.

 

Behaviour-based interviews are designed to elicit information about how you have performed in the past because past behaviour is a good indicator of how you will function in the future. Interviewers develop their questions around the traits and skills they consider necessary for succeeding in a profession. Occasionally, behaviour-based questions are used in the MMI interview format as well. These questions usually begin with phrases such as:

  • Tell me about a time...
  • Describe a situation in which...
  • Recall an instance when...
  • Give me an example of...

Some applicants find the format of such questions difficult to understand and have trouble responding. However, if you have done your research and have prepared for the interview, you will have work, academic, volunteer, and life experiences ready to share. You can prepare for behaviour-based questions by recalling specific instances that demonstrate your accomplishments, abilities, and fit for the profession/field. Be certain to tell the truth, get to the point, stay focused and positive, and be consistent with your responses. Common behaviour-based interview themes include the following:

  • Leadership
  • Team/collaboration
  • Teaching
  • Working effectively under pressure
  • Handling a difficult situation with a student, colleague, co-worker
  • Solving a problem
  • Thinking creatively
  • Completing a project
  • Persuading team members
  • Writing a report or proposal
  • Anticipating potential problems and developing preventative measures
  • Making an important decision with limited facts and information
  • Making a quick decision during the absence of a supervisor
  • Making an unpopular decision
  • Adapting to a difficult situation
  • Being tolerant of a different opinion
  • Using your political savvy
  • Dealing with an upset client
  • Delegating a project
  • Explaining a complex concept to a client, colleague, or peer
  • Surmounting a major obstacle
  • Prioritizing the elements of a complicated project

Next Step: Work through your résumé to find specific examples for each theme above. Use the STAR approach to describe each example.

The “STAR Approach” is a useful technique for answering behaviour-based questions:

Situation: Provide Background and context:

  • Who, What, Where, When…
  • Be brief: you are just providing the context here

Task: Describe what you needed to do

  • What goals did you need to reach?
  • Include challenges and expectations

Action: Explain what you actually did and how you did it

  • Include tools you used
  • Focus on one skill
  • The action is the main area to focus on and should be the longest part of your response

Result: Describe the outcome of your actions

  • What did you accomplish?
  • Include any positive feedback/recognition received
  • What did you learn?

Re-state skill and outline benefits transferable to the profession/field

For example, in response to the query “What experience do you have organizing projects?” you determine that the qualification being evaluated is organizational skills. Your skill/knowledge/ability statement could be, “I have developed excellent organizational skills by working on two major projects. The one I would like to tell you about ended successfully six months ago.”

Every statement you make must be true. Don’t lie or embellish. Ideally, the example you choose should be something that requires a competency similar to the typical work of the prospective professional. If you do not have a similar experience to relate, try to choose the most relevant story from your academic, extracurricular or volunteer activities — do not make it up! Describe the what, who, when, where, why, and how, and talk about the successful outcome or what you learned from the experience.

As you tell the story allow the interviewer to see or live through the action with you. Choose words that will help the interviewer visualize you in the experience (e.g., “It was five minutes before closing on the busiest night of the year when the power went out...”). Whenever possible, include positive feedback from supervisors, colleagues, professors, and others to reinforce your accomplishment. Humour, if used appropriately, can also be an effective tool, because it helps the interviewer to remember you.

The next step is the one that most candidates forget. Tell the interviewer what specific benefits or competitive advantage you can bring to the profession/field because of the experience you have just described. For example, “As part of the team being formed, I would be able to coordinate....” Avoid generic statements such as, “All professions need people with leadership ability.”

An interviewer will use situational/hypothetical questions to establish how you would react to and handle real-life situations. For situational/hypothetical questions, candidates must have a good understanding of the profession and its requirements. Here are some examples of this type of question:

  • How would you tell a patient that they can no longer drive?
  • How would you handle cyber bullying?
  • How would you tell parents of a 10-year old child that s/he has a brain tumour?
  • A patient has been in a car accident and requires a blood transfusion, but won’t accept it because of her religious background. How will you handle this situation?
  • What do you do if two of your project group members are constantly quarrelling with each other?
  • One of your patients is always late for an appointment. How do you address the issue?

When answering problem-solving questions demonstrate your ability to process information quickly, think logically, and solve creatively. Interviewers place emphasis on the thought process rather than on the conclusion. Examples of problem-solving questions include the following:

  • Why is a manhole cover round?
  • How many automobiles are there in Toronto?
  • Estimate the size of the DVD rental market in Tokyo, Japan
  • How would you project the future rate of PC game purchases in Canada?
  • As a physician you need to decide who should receive a liver transplant. Should it be given to a successful older community leader, or a 23-year old alcoholic?
  • What approach would you take in identifying a problem and reaching a resolution?
  • As a university administrator you need to make the case that smaller class sizes are a better option for students; however, your university is facing funding cuts. How will you make this case?

The key is not to worry about getting the “right” answer but, rather, to demonstrate your logical thought process in solving the problem. The following five-step process is appropriate for handling most problem-solving questions:

  1. Listen carefully to what is being asked
  2. Ask clarifying questions to determine exactly what the interviewer is looking for
  3. Respond by first explaining how you would gather the data necessary to make an informed decision
  4. Discuss how you would use that data to generate options
  5. Based on the data you have gathered, the available options, and your understanding of the position, explain how you would make an appropriate decision or recommendation

Keep in mind, there is no right answer, only your answer.

In addition to asking the other types of questions mentioned, many interviewers rely on a series of standard questions, and you should prepare for them. Occasionally, classic interview questions are used in the MMI interview format as well.

Common classic questions for all interviews:

  • Tell me about yourself. What brings you here today? Tell me about why you are here.
  • What are your short-term goals? What about in two and five years? How are you preparing to achieve them?
  • Why did you apply to this program? This school?
  • What is your vision/mission statement?
  • How did you prepare for this interview?
  • What have been your most satisfying/disappointing experiences?
  • What is your greatest accomplishment?
  • What are your strengths/weaknesses?
  • What kinds of problems do you handle best?
  • How do you reduce stress and try to achieve balance in your life?
  • What courses did you like best/least? Why?
  • What did you learn or gain from your part-time/summer/co-op/internship experiences?
  • Why were your grades low in one term?
  • How do you spend your spare time?
  • If I asked your friends to describe you, what would they say?
  • What frustrates you the most?
  • Why should we choose you over another applicant?
  • Why should we accept you into this program?
  • What will you do if not accepted into this program?

Common health-related profession classic questions:

  • What is your experience in this profession? What do you know about this profession? How will this profession change in the future?
  • What recommendations would you make for this profession?
  • Why do you want to be a ...? (e.g., Pharmacist)
  • Why do you want to be a ... and not a ...? (e.g. Why do you want to be a Doctor and not a Researcher?)
  • What are the disadvantages of this profession?
  • How did you prepare for the admission test?
  • What was the toughest decision you have had to make in the last year? Why was it difficult?
  • What is your most painful experience and how did you cope with it?
  • What would you do if you saw another student cheating on an exam?
  • How have you contributed to your community?
  • What specialty interests you?
  • Describe your clinical/hospital experiences.
  • Who would you describe as your role model in pursuit of this profession?
  • Of all people, dead or alive, who would you most like to have dinner with and why?
  • Tell me about a book that you have read recently. Why did it interest you?

Common graduate, business, law, and teaching classic questions:

  • What is your area of research?
  • Describe any research project you have worked on. What was the purpose of the project, and what was your role?
  • How did you hear about our program?
  • Which faculty members are you interested in working with and why?
  • Where else have you applied?
  • Have you thought about a topic for your thesis?
  • What could you do to increase your effectiveness?
  • Why do you need an MBA? Why now? Why this program?
  • What do you believe your greatest challenge will be if you are accepted into this program?
  • Why do children misbehave?
  • Why do you like working with children?
  • What would you contribute to an after-school program?

While preparation is key, it is not possible to predict and prepare for all interview questions. Instead, review your résumé, application, and research the profession (current and future state). Then put information into different categories (e.g., accomplishments, understanding of profession, unique qualities, challenges/weaknesses) enabling you to provide examples as necessary.

PAWS model

The “PAWS” model is a useful method for answering classic questions such as “Tell me about yourself” and “Why do you want to be a ___________?”

When an interviewer asks this question, s/he is looking for those aspects of your life that are relevant to the profession/field, such as how you became interested in the field, related experience, and courses taken. “PAWS” stands for Profile, Academic, Work, and Skills. Include all or as many of the four (in any order) to reinforce your fit for the field/profession.

Here are some examples of what to discuss in each of the four areas:

Profile: Mention how you became interested in this field and point out any relevant community involvement, extracurricular activities, memberships, and personal interests that further demonstrate your commitment to the field

Academic: Talk about your educational background (degrees/diplomas/certifications) and other related training and professional development initiatives/courses that you have participated in

Work: Highlight paid or unpaid (volunteer) experiences related to the profession

Skills: Refer to specific skills/competencies that relate to the profession or field (e.g., communication, interpersonal, time management, problem-solving skills)

Please read Delivering bad news stations. This type of question is found in both Standard and MMI professional school interviews.

Please read Ethical scenario stations. This type of question is found in both Standard and MMI professional school interviews

To supplement the information you obtained before the interview, you should ask questions during the interview (although you will not have this opportunity with MMI interviews). Some questions will arise naturally during the interview, but it is wise to prepare a number of questions in advance. Asking questions will demonstrate your interest and help you determine if the program/school fits your personality, skills, interests, and values.

Your questions should pertain to the program/school and show your enthusiasm and knowledge. By asking intelligent, well-thought-out questions that genuinely matter to you, you will convince the interviewer that you are serious about the program and institution. If a question has been answered during the interview, do not ask it again; such repetition will suggest that you were not listening. It is important to compose your own questions; however, the following may give you a starting point:

  • What do you view as the strengths of this program?
  • Will there be any changes to the curriculum? Will there be any changes in faculty members?
  • What is the academic background of faculty members?
  • Is the atmosphere among students competitive or co-operative?
  • How is the interaction between professors and students?
  • What types of research opportunities are there?
  • Ask directed questions to each interviewer, for example:
    • Professional (e.g., physician, pharmacist, optometrist):
      • Physician: What is your area of specialty? Do you conduct research or teach in addition to practising medicine?
      • Pharmacist: What type of pharmacy do you work in? Are you involved in any profession-specific associations that would be helpful for me to join as a student?
      • Optometrist: What type of patients do you interact with the most? What has been the most interesting patient case?
    • Student in program: What do you wish you had known before you started this program? What has made you successful in this program?
    • Community member: There are many volunteer opportunities in this community (list a few); can you recommend one where students in this program can make a difference? Have you interacted with students from this program in any capacity?
University of Waterloo

Centre for Career Development